Thoughtfully accessible, by design
Accessibility Statement
A welcoming store should be easy to explore in more than one way.
NeatHarbor is committed to making our online experience clear, usable, and more accessible to everyone—including people who browse with assistive technology or alternative ways of navigating the web.
- Updated
- October 4, 2026Ongoing review. We regularly review and improve this experience as our store evolves.
- Guiding reference
- WCAG 2.2 · Level AAA practical benchmark for design and review—not a certification.
- Areas in focus
- Discovery, product details & supportClear structure, readable information, and reliable task completion.
01Our promise
Our commitment
From airtight pantry containers and drawer organizers to closet shelves, laundry sorters, and desk storage, our shop should be straightforward to navigate without relying on color, fine pointer movement, or visual cues alone.
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a practical reference, alongside inclusive design practices and applicable accessibility requirements. This is an ongoing effort—not a claim that every page or feature currently meets every guideline.
Good accessibility lives in the details: readable information, clear choices, and more than one way to move through a task.
02How we think about access
Design principles
We consider four connected principles as we improve the ways people discover products, understand details, navigate the store, and complete a task.
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01
Information you can perceive
Perceivable
We aim for useful text alternatives, readable contrast, resizable text, and product information that does not depend on imagery or color alone.
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02
Navigation you can operate
Operable
We work toward logical keyboard paths, visible focus, identifiable controls, and interactions that do not depend on precise gestures.
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03
Clarity that reduces effort
Understandable
We favor plain language, predictable page structure, clear form labels, and useful instructions when an action needs attention.
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04
Support across devices
Robust
We use semantic HTML and meaningful labels to support current browsers and assistive technologies across different devices.
WCAG 2.2 Level AA is a continuing benchmark for design and review—not a certification or a guarantee of current conformance.
03Different ways to use the store
Browse your way
We want core shopping tasks to be possible in more than one way—whether someone navigates by keyboard, uses a screen reader, increases browser zoom, or shops from a mobile device.
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Keyboard navigation
We consider logical reading and tab order, visible focus, and controls that can be reached without a mouse.
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Screen readers
We aim to provide useful headings, labels, text alternatives, and structure for important store information.
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Zoom & reflow
We work to keep content readable when text is enlarged or viewed on a smaller screen.
04An honest note
Known limitations
Our product range, content, and store features evolve. Some third-party services or shopping features may not be fully under our control, and their accessibility can vary across devices or change as providers update their tools.
05Your experience matters
Share feedback
If you encounter a barrier, tell us which page or product you were viewing and what you were trying to do. Browser, device, or assistive technology details can help us understand the issue, if you are comfortable sharing them.
We will review your note and follow up as soon as we can. You may also ask us for product or store information in a different format.
Please do not include payment details or other sensitive personal information in an accessibility request.